Eccentrik Collections, processes all orders within 24 Hours. Once your order has shipped, you will be emailed a tracking number to track your package.
Please note all packages will ship via USPS Postal Service or UPS.
Due to COVID-19, some packages may be delayed a few days due to USPS. Please keep track of your order via www.usps.com.
INTERNATIONAL SHIPPING HAS BEEN CURRENTLY SUSPENDED DUE TO COVID19 PANDEMIC
Shipping within the United States. We offer free shipping for qualifying orders $60 and up. Free shipping applies to EccentrikCollections.com online orders and totaling $60+ after applicable discounts and before shipping, handling and taxes are added. Free Shipping may have some exclusion during a sale.
INTERNATIONAL SHIPPING HAS BEEN CURRENTLY SUSPENDED DUE TO COVID19 PANDEMIC.
International Shipping.The default pricing on our site is in USD, the conversion rate depends on your issuing credit card company used on the transaction.
In some instances, delivery may be delayed depending on your country's customs. Eccentrik Collections and the carrier do not have control over how long customs deem fit to hold a package. In addition, certain countries may apply tariffs after the package is accepted. We suggest checking with your local post office to find out if that applies to you as Eccentrik Collections does not cover additional customs fee charges. Eccentrik Collections is not responsible for applicable customs fees, import duties, taxes, or any other charges.
|Shipping Type||Processing & In-Transit Time||Expected Delivery|
|Canada||7-10 Business days||8-12 Business days|
|UK||7-10 Business days||13-20 Business days|
|International||7-10 Business days||13-20 Business days|
Free Shipping is only available in the United States. Any additional costs that may be incurred during shipping, is the recipients responsibility.
5-7 Business days
*Any orders placed after 1PM Eastern Time will be processed the following business day.
*Cancellations and changes in the order must be communicated within 2 hours of placing the order. Changes in orders need to be addressed via email.
* If there is an error on the billing and shipping information that you have provided, packages will most likely be handled by your local post office. If the shipment cannot be resolved with the post office, it will be returned back to us where we contact you on the discrepancies regarding the issue with the package. Please note that mistakes done on behalf of the customer will result in additional shipping costs.
*Mistakes done on behalf of the customer does NOT void our policies regarding returns. After careful investigation of the issue at hand, we reserve the right to issue a merchandise/store credit for the return or cancellation of the order.
*Packages sent to military post-offices may have restrictions such as, APO-FPO-DOP. Additional rates may apply.
*Coupons: We reserve the right to ship with any carrier if a coupon code was used at the time of purchase. Free Shipping does not apply if a coupon is used during a sale
*We are not responsible for LOST or STOLEN packages. The customer assumes all responsibility once a tracking has been issued. For LOST or STOLEN packages please contact your local USPS office and request a trace on your package. If an unclaimed packaged has been returned back to us, we reserve the right to charge additional shipping costs to mail the package out again. Eccentrik Collections is not responsible for packages that are delayed due to weather such as a natural catastrophic events.
Severe weather conditions, catastrophic events, or failures by the delivery partners can cause unexpected delays. Please keep up to date with your local carriers.
Shipping fees are non-refundable. If you refuse any shipments from Eccentrikcollections.com, you will be held responsible for the original shipping charges, plus the cost of returning the package to us.
To ensure that your package is properly delivered, and you receive shipment within the time frame we advertise, please make sure your address is fully entered and correct. Use correct abbreviations and have spaces inserted properly. If there are issues with verifying your address, customer service will contact you to try and resolve these issues. If after several attempts of contacting you, you do not respond, your order will be canceled and your money will be refunded to you.